Privacy Policy

This policy covers this website and the information you give us when you call, text, email, or book a service with Royal Rinse Mobile Detailing (“Royal Rinse”, “we”, “us”). We collect only what we need to quote, schedule and perform your detail.

Information you give us. When you book or ask for a quote, we collect your name, phone number, email address, the address where the service will be performed, details about your vehicle, and anything else you choose to tell us.

Payment information. Card payments are processed by our booking and payment provider. We do not store full card numbers on this website.

Basic technical data. Like most websites, our hosting provider records standard server log data such as IP address, browser type and the pages requested. This is used to keep the site running and secure.

This website does not use advertising cookies, analytics trackers or tracking pixels of its own, and it has no contact form that stores your details.

• To give you a quote and schedule your appointment
• To perform the service at the address you provide
• To contact you about your appointment by phone, text or email
• To process payment and keep business records
• To respond to your questions and requests

We do not sell your personal information, and we do not share it with third parties for their own marketing. We share it only with the service providers that help us run the business:

• Housecall Pro provides our online booking, scheduling and payment tools. When you book online, you enter your details directly into their system, and their privacy policy also applies.
• Google provides the map embedded on our contact page. Viewing that page loads the map from Google, under Google’s privacy policy.
• Vercel hosts this website.

We may also disclose information when the law requires it.

If you give us your mobile number, we may text you about your quote or appointment. Message and data rates may apply. Reply STOP at any time to stop receiving texts. Mobile numbers and text message consent are not shared with third parties for marketing.

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Contact us using the details below and we will respond. We keep customer records only as long as needed to serve you and to meet our legal and tax obligations.

This website is not directed to children under 13, and we do not knowingly collect their information.

If we change this policy, we will post the updated version here and change the date below.